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Objective of this Role:
Will be responsible for providing bilingual customer support and managing assigned accounts, ensuring thorough follow-up on customer requests and orders. Will coordinate with relevant departments to address inquiries, resolve issues, and meet delivery deadlines. Additionally, will maintain accurate records and contribute to service improvements and stronger customer relationships.
The Talent We Are Looking For Must Gather These Minimal Requirements:
- Final-year student or graduate in Business Administration, International Business, Marketing, or Industrial Engineering.
- Advanced proficiency in spoken and written English (bilingual).
- Previous experience in similar roles involving customer service and follow-up on customer requests.
- Advanced proficiency in Microsoft Office, particularly Excel and Outlook.
- Experience using customer relationship management (CRM) systems and enterprise resource planning (ERP) systems for order processing and tracking is preferred.